Conditions of Sale | XFARMA

Dear consumer customer,
We inform you that xFarma di Massimiliano Schiavo (hereinafter referred to as Farmacia Dr. Antonio Schiavo) is now a parapharmacy. term “Pharmacy”), with registered office in via Vittorio Veneto 3L CAP 25128, Brescia (BS), VAT N. 04157720980 , Fiscal Code SCHMSM78T08D284U, n° registration with the Register of Companies, n° telephone 030 46545, e-mail address info@xfarma.it è owner of the Website http://eshop.farmaciaschiavo.com (hereinafter referred to as “Site”), which the pharmacy's own e-commerce division and, to all intents and purposes, the pharmacy's own Professional supplier of goods sold through the site.
The Director Responsible for the Pharmacy è Dr Antonio Schiavo, graduated in pharmacy from the University of Parma. (Italy), enrolled in the Brescia Order of Pharmacists (registration no. 2179) and must therefore comply with the following rules the pharmacists' code of ethics, available on the website of the Federazione Ordini Farmacisti Italiani www.fofi.it.
The Pharmacy is under the supervision of the Company. Sanitaria Locale di 302 Brescia , whose contact details can be found on the following website http://www.aslbrescia.it/bin/index.php.

Please read the General Terms and Conditions of Sale (hereinafter referred to as the "Terms and Conditions") carefully. General Terms and Conditions”) below and to print them and/or save them on another medium durable of your choice.

Art. 1 - Scope of the General Conditions

The present General Conditions govern solely the contractual relationship between the Professional and the Consumer with reference to the rules laid down in Legislative Decree no. 206 of 6 September 2005 (hereinafter referred to as "the Legislative Decree"). as “Consumer Code”) and precisely to the discipline of the contract for the purchase of goods. distance as regulated by Articles 50 to 61 of the Consumer Code.
The updated Consumer Code can be consulted at http://www.sviluppoeconomico.gov.it/images/stories/normativa/codice_consumo_giu2011.pdf.
In these General Terms and Conditions, the term “Consumer” means the Natural person acting for purposes other than business, trade or commerce, craft or professional activity requires the purchase of one or more products, using the instrument of distance contracting, as defined in the Consumer Code.
The contractual relationship between the Professional and persons not identifiable as Consumers (according to the definition referred to in the preceding paragraph) shall be governed by other contractual provisions not referred to in in any way to these General Terms and Conditions; in this case, the non-consumer must contact the agree with the pharmacy prior to the conclusion of the order.

Art. 2 - General Conditions

The General Terms and Conditions applicable to each individual order shall be those published on the Site at the time of the order. of the order itself; these General Terms and Conditions shall be printed and/or saved on another durable medium at consumer care.
The Pharmacy reserves the right to amend these General Terms and Conditions without prior notice; the changes will take effect from the date of publication on the Site and will apply only to orders sent after the publication of these changes.

Pre-Registration on the Site and Online Registration
Copy of the valid General Terms and Conditions at the time of placing the order will always be available on the Site in the “Terms and Conditions section. Sale” and in any case will be communicated to the Consumer by means of a file attached to the e-mail message order confirmation file which the Pharmacy will send to the consumer; this file will contain the General Terms and Conditions of Sale. valid at the time the order is placed.

The language used for the conclusion of the contract between the Pharmacy and the consumer is exclusively the language of the country in which the contract is concluded. Italian, no other language is allowed in the commercial relationship between the parties. Parti (thus identifying Pharmacy and Consumer together).
The sale of the products is allowed exclusively in the territory of the Italian State
To make a purchase you must be of legal age.

Art. 3 - Conclusion of the contract and acceptance of the General Conditions

The contract concluded between the Pharmacy and the Consumer shall be deemed to have been concluded upon acceptance of the order. by the Pharmacy as provided for in Article 9 of these General Terms and Conditions.
By placing an order, the Consumer declares that he has read and accepted these Terms and Conditions. General

Art. 4 – Registration, access to the Site and updating of Consumer data

Online registration

By registering on the Site, the Consumer provides the Pharmacy with the following data:

Site access data:

Email address (which will also be the Consumer's User Name for accessing the Site);

Invoicing data:

First name and Surname
Fiscal Code
Residence: Address – Località – Province – Postcode;
Telephone number and fax number

Delivery data (if any, to be entered only if different from billing data):

First name and Surname
Address – Località – Province – Postcode;
Mobile number and e-mail address.

After registration, the Site will provide the consumer with the form with the information concerning the processing of their personal data (privacy), including the possibility of consenting to such processing. to consent to the processing of personal data, the consumer must tick the relevant boxes on the screen. Site.

The Pharmacy identifies the Consumer solely by the data entered by the latter during registration, or updating of such data, so that any access to the Site, order or request, communication sent or received and, likewise, any access to orders previously processed, shall be deemed to have been made by the Consumer same.

The consumer is obliged to keep accurately and not to disclose to anyone, especially to third parties, the authorisation procedures for accessing the Site by means of your User Name and password, and to change their password for accessing purchase data at least every three months carried out.

Where the consumer, as a result of loss or misappropriation or for any other reasonable reason has reason to suppose or fear that any unauthorised person might unlawfully use or without authorisation their credentials for accessing the Site, they must immediately notify the Commission of this fact. The pharmacy will then block access and generate a new password. In the case of theft, misappropriation, fear of misuse in general and/or loss of credit card or other form of electronic money permitted by the Pharmacy for payment, the consumer is obliged to notify the Pharmacy of this fact. the competent authority by providing a copy of the complaint to the pharmacy, also in order to cooperate in the investigation. finding the culprit.

Art. 5 - Products

All the products and prices indicated on the Site constitute a public offer with the limitations and the modalities highlighted on the Site itself and in these General Conditions.
The Consumer may only purchase products present in the electronic catalogue of the Site at the time of purchase. of placing the order.
The technical information of the products included on the Site faithfully reproduces the information provided by the manufacturers of the goods in the catalogue. The Pharmacy therefore reserves the right to alter the technical product information to match that provided by the manufacturers, without the need to any notice.
The image accompanying a product description sheet may not be perfectly representative. of its characteristics, and differ in colour, size and accessory products in the picture, including to the in the light of possible packaging changes made by the manufacturer of the products. are to be understood as generic information material that does not refer to the actual situation. characteristics of each individual product.

Art. 6 - Warranty

All products marketed by the Pharmacy via the Site are covered by the legal guarantee of 24 months. for conformity defects, as provided for in the Consumer Code. To benefit from assistance under warranty, the consumer must keep the invoice that he will receive together with the purchased products.
The Pharmacy warrants the products sold to be free from any defect attributable to the Pharmacy. pursuant to and for the purposes, to the extent applicable, of the provisions of Articles 129, 130 and 132 of the Code of Consumer Affairs as follows:

Art. 129. Conformity with the contract
1. The seller is obliged to deliver to the consumer goods in conformity with the contract of sale.
2. It is presumed that the goods of consumption are in conformity with the contract if, where relevant, the following circumstances exist:
a) are suitable for the use for which goods of the same type are normally used;
b) comply with the description made by the seller and possess the qualities of the goods which the seller has presented to the buyer. consumer as a sample or model;
c) present the usual quality and performance of a good of the same type, which the consumer can reasonably expect, taking into account the nature of the asset and, where appropriate, public statements on the specific characteristics of the assets made to the by the seller, the manufacturer or its agent or representative, in particular in advertising; or on the labelling;
d) they are also suitable for the particular use intended by the consumer and has been brought to the seller's knowledge by the seller at the time of the conclusion of the contract and that the
3. There is no defect of conformity if, at the time of conclusion of the contract, the consumer was aware of the defect could not have been unaware of it with ordinary diligence or if the lack of conformity results from instructions or materials supplied by the consumer.
4. The seller is not bound by the declarations of the consumer. public authorities referred to in paragraph 2, letter c), when, also alternatively, it demonstrates that:
a) it does not was aware of the declaration and could not have known it with ordinary diligence;
b) the declaration has been adequately corrected by the time of conclusion of the contract so that be knowable to the consumer;
c) the decision to purchase the consumer good is not has been affected by the declaration.
5. The defect of conformity resulting from imperfect installation of consumer goods is equivalent to a lack of conformity of the goods. when the installation is included in the sales contract and has been carried out by the seller or under its own responsibility. This equivalence also applies if the product, designed to be installed by the consumer, is installed incorrectly by the consumer due to a deficiency of the installation instructions.

Art. 130. Consumer rights
1. The seller is liable to the consumer for against the consumer for any lack of conformity existing at the time of delivery of the goods. good.
2. In the event of a lack of conformity, the consumer is entitled to the restoration, without the conformity of the goods by repair or replacement, in accordance with paragraphs 3, 4, 5 and 6, or to an appropriate reduction of the price or to the termination of the contract in accordance with paragraphs 7, 8 and 9.
3. The consumer may, at his option, require the seller to repair the goods or to replace it, free of charge in both cases, unless the remedy sought is objectively impossible, or excessively onerous compared to the other.
4. For the purposes of paragraph 3, the following shall be taken into account one of the two remedies if it imposes unreasonable costs on the seller in comparison with the other, taking into account:
a) the value that the asset would have if there were no defect of compliance;
b) the extent of non-compliance;
c) the possibility that the alternative remedy may be pursued without significant inconvenience to the party concerned. consumer.
5. Repairs or replacements shall be carried out within a reasonable period of time. time limit from the request and must not cause significant inconvenience to the consumer, taking into account the nature of the goods and the purpose for which the consumer purchased the goods.
6. The costs referred to in Paragraphs 2 and 3 refer to the costs indispensable for bringing goods into conformity, in particular with reference to the costs incurred for shipping, labour and materials.
7. The the consumer may request, at his option, an appropriate reduction in the price or termination of the contract if one of the following situations occurs:
a) repair and replacement are impossible or
b) the seller has failed to repair or replace the goods. of the goods within the reasonable period of time referred to in paragraph 5
c) replacement or repair of the goods within the reasonable period of time referred to in paragraph 5
. previously carried out has caused considerable inconvenience to the consumer.
8. In determining the amount of the reduction or the sum to be refunded shall take into account the use of the property.
9. After the notification of the lack of conformity, the seller may offer the consumer any other means of remedy. remedy available, with the following effects:
a) if the consumer has already requested a specific remedy, the seller remains obliged to implement it, with the necessary consequences as regards the the commencement of the reasonable period of time referred to in paragraph 5, unless the consumer accepts the remedy.
b) if the consumer has not already asked for a specific alternative remedy, the consumer must either accept the proposal or reject it by choosing another remedy under the
10. A defect of conformity of minor importance for which there is no reason to believe that it is not it has been possible or excessively costly to pursue the remedies of repair or restoration. replacement, it does not entitle the parties to terminate the contract.

Art. 132. Terms
1. The seller shall be liable, in accordance with Article 130, where the non-conformity becomes apparent within two years of the date of application of this Regulation. delivery of the goods.
2. The consumer loses the rights provided for in Article 130 (2) if does not report the lack of conformity to the seller within a period of two months from the date on which he has discovered the defect. The notification is not necessary if the seller has acknowledged the existence of the defect. or has concealed it.
3. Unless proven otherwise, defects of conformity which are within six months of delivery of the goods already existed at that date, unless this hypothesis is not fulfilled. is incompatible with the nature of the goods or the nature of the lack of conformity.
4. An action for defects which have not been fraudulently concealed by the seller shall be time-barred in any case. case, within a period of twenty-six months from the delivery of the goods; the consumer, who is agreed for the performance of the contract, it may, however, always assert the rights referred to in Art. 130(2), provided that it does so; the lack of conformity is notified within two months of its discovery and before the expiry of the period of validity of the contract. term referred to in the previous period.

Defects attributable to the producer or manufacturer of the products shall be subject to the provisions of the Articles 114 to 127 of the Consumer Code.
The consumer may contact the pharmacy to assert the guarantee; the consumer may also contact the pharmacy for a warranty claim. agree with the pharmacy on whether to have the goods delivered to the pharmacy or to a specific laboratory. specialised, so as to speed up the exercise of the consumer's right to a guarantee.
In cases where the application of the warranty provides for the return of the product, the goods must be returned; be returned by the Consumer in its original packaging, complete in all its parts (including packaging and packaging material). any documentation and accessory equipment). To limit damage to the original packaging, we recommend, whenever possible, putting it in a second box; it should be avoided in all cases the affixing of labels or adhesive tapes directly onto the original product packaging.

Art. 7 - Prices

All product prices published on the Site are to be understood as prices to the public and, therefore, inclusive of VAT.
The Pharmacy reserves the right to change prices at any time, without prior notice; changes of prices will be valid from the moment of publication on the Site and only for orders placed thereafter. to the publication of variations.
Prices, as indicated next to each product marketed on the Site, may be expressed per individual unit of product or per unit in a package containing more than one quantity of product.
The cost of delivery is not included in the price of the products but is calculated on the basis of how much you pay for them. provided for in Article 12 of these General Terms and Conditions.

Art. 8 - Dispatch of orders

Online registration

The Consumer after registering on the Site and consenting to the processing of his/her personal data, choose the products you want to buy; this choice will result in the insertion of the products you want to buy. selected in a virtual shopping cart. In addition, the consumer will select the method of payment and the payment method of product delivery.
The consumer, after having chosen the products, will be able to view the products inserted in his own virtual shopping cart and then confirm the order and send it to the customer. to the pharmacy by clicking on the virtual button labelled “send order”.
By placing an order, the consumer declares that he has read and accepts these terms and conditions. General

Art. 9 - Acceptance of orders

The order placed by the Consumer shall only be binding on the Pharmacy if the entire procedure is completed. order will have been completed regularly and correctly without any indication to the consumer. of error messages from the Site.
The Pharmacy will not include in the consumer's shopping cart any products not expressly ordered by the consumer. Consumer himself.
Only orders for an amount of expenditure equal to or greater than € 1,00, net of all taxes, will be accepted. delivery costs.
The order will only be accepted, resulting in the conclusion of the sales contract, if the following conditions are fulfilled after the agreed price and delivery costs have been received by the Pharmacy. The order will also be accepted, with the consequent conclusion of the sales contract, at the time of the sale. of the choice of payment by cash on delivery or collection of the products in a pharmacy, if these payment and collection methods are active at the time of sending the order.
The Pharmacy will confirm the correct receipt and acceptance of the order by sending the Consumer a e-mail message to the address communicated to the Site by the Consumer. The Pharmacy shall send such message within a maximum of 3 (three) working days from the day after the day on which it was sent; order has been received. The message will contain the following data:
date and time of receipt of order
order number;
products ordered
total order amount
amount of delivery costs
copy of the General Conditions (as a file attached to the message).
The consumer undertakes to verify the correctness of the data contained in the e-mail message of and will promptly notify the pharmacy of any corrections. by using the problem report function in the order form.
The acceptance of the order is always subject to availability at the pharmacy. of the requested products. Except where expressly stated, all products in the catalogue are available at the Pharmacy or available from the Pharmacy in a maximum of 48 hours; however, the Pharmacy cannot guarantee that the certainty of allocation of the products ordered, as it is possible to order the product at the same time. same product by more than one consumer with a consequent change in the availability of the products. products.
The Pharmacy reserves the right not to accept the order if the consumer does not comply with the terms of the order. as expressly provided for in Article 13 of these Terms and Conditions of Sale in respect of the various payment methods.
In case of non-acceptance of the order due to unavailability of products, the order will not be accepted. will be processed and the pharmacy will dispatch the goods within a maximum of 3 (three) working days from the day after the first day of delivery. the one in which the order has been received, will send an e-mail to the following address Consumer to inform him of the non-acceptance of the order and of the consequent cancellation of the charge for the price and delivery costs.
The consumer will be able to check the status of his order and of previous orders by accessing to the “Order Status” area of the Site, after registering with the Site; orders will remain viewable on the Site for a maximum of 12 (twelve) months following their completion.

Art. 10 - Delivery of ordered products

The consumer can have the ordered products delivered to a precise address indicated by the Consumer, according to the specifications set out below.

Delivery to the address indicated by the consumer

Pharmacy delivers by courier only within Italy
In the package containing the products ordered, the pharmacy will insert the accompanying invoice. relating to the order, with details of the products purchased and their prices.
At the time of delivery of the goods by the carrier, the consumer is required to check that:
the number of packages delivered corresponds to the number indicated on the invoice
the packaging is intact, undamaged, not wet or altered

Any external damage or mismatch in the number of packages or markings must be reported to the customer. immediately contested to the courier who delivers the goods, with the wording "withdrawal with reservation". on the appropriate accompanying document and confirmed within 8 (eight) days by sending a registered mail with advice of delivery to the carrier, whose address is indicated on the accompanying document. In this case of a damaged parcel write "withdrawal with reserve because the parcel is damaged". It is also requesting the opening of an anomaly file at the pharmacy, using the report problems in the order form.

Once the courier's document has been signed, the consumer may not object in any way to the fact that the courier has signed the document. the characteristics of the packages delivered, without prejudice to the provisions of Article 15 (Right of Withdrawal).
Even if the packaging is intact, the consumer must check the goods within 8 (eight) days from the date of delivery. day following the day of receipt; any hidden damages or anomalies must be reported for written by registered mail with advice of delivery to the courier whose address appears on the accompanying document.

Art. 11 - Delivery times for products ordered

Delivery time at the address indicated by the Consumer

The times for delivery to a specific address of the products ordered (see art. 10, paragraphs 2 to 6), of listed below are purely indicative; the following timeline may be subject to change. variations due to force majeure, traffic and road conditions in general, or by act of the Authority.
Standard delivery of the products, unless otherwise agreed in writing between the Parties, shall take place in accordance with as follows:
orders received before 12:00 noon, Monday to Friday (excluding public holidays), will be delivered to the carrier within the next day;
orders received after 12:00 noon, Monday to Friday (excluding public holidays), shall be delivered to the carrier by the second working day (excluding Saturdays) following the day of receipt of order
orders received on Saturdays, Sundays or public holidays will be handed over to the carrier. no later than the second working day (not including Saturdays) following the day of receipt of the order.
The approximate delivery times, expressed in number of working days, are as follows: 3 (three) working days.
In any case, the delivery time shall not exceed 30 (thirty) days from the day of delivery. after the order has been sent.
The start of the delivery procedure will only take place after the conclusion of the contract, as further specified in Article 9.5.

Art. 12 - Delivery costs for products ordered

Delivery costs shall be borne by the Consumer and shall be indicated to the Consumer on the Site prior to delivery. request to send the order; the consumer accepts the amount of the charges for sending the order. of delivery highlighted at the time the order is placed.
When a product has no delivery costs, free delivery is indicated on the product's packaging. product details.

Art. 13 - Methods of Payment

Payment for the products can be made in the following ways

Credit Card

Credit card payment will be made at the same time as the order is sent by the customer. Consumer.
Credit cards accepted are all Visa, MasterCard and American credit cards. Express.
If the order is not accepted, the pharmacy will immediately request cancellation. of the transaction and the release of the committed amount. Release times depend exclusively on the system. bank and can continue until their natural expiry date (24° days from the date of authorisation). Upon request of cancellation of the transaction, under no circumstances can the Pharmacy be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by of the banking system.
The Pharmacy reserves the right to ask the consumer for additional information (e.g. number of the pharmacy). phone) or sending a copy of documents proving ownership of the credit card. used; in the absence of the required documentation, the pharmacy reserves the right not to accept the order.
The Pharmacy is not, at any time during the purchasing process, in a position to know the information related to the consumer's credit card, as this information is typed directly on the website of the banking institution handling the transaction via a secure connection that allows communication in a method designed to prevent the interception, modification or falsification of the data. information. Since there is no data transmission, there is no possibility of this data being intercepted. None of the Pharmacy's computer files contain or store such data. Under no circumstances can the Pharmacy be held liable for any fraudulent or improper use of its products. of Credit Cards by third parties.

Bank transfer in advance

In the event of payment by bank transfer in advance, the goods ordered by the consumer will be sent to the bank; remains committed on behalf of the consumer until receipt of the transfer.
The bank transfer must be made within 7 (seven) days from the date of the order, after 14 (fourteen) days from the date of the order. (fourteen) days after placing the order without the bank transfer having been received by the Pharmacy, the order will be cancelled.
The bank details for making the transfer are as follows:

Bank	BPer Banca
Current Account	000042678244
ABI	05387
CAB	11210
CIN	L
IBAN	IT39G0538711210000042678244
BIC	BPMOIT 22XXX

If the order is not accepted, the pharmacy will immediately refund the amount of the order. paid by the Consumer by previously asking the Consumer for the bank details to make the Transfer Banking.

Countermark

In the event of a cash on delivery purchase, an additional charge will be applied to the total amount of the order. of €. 7.5 clearly indicated when choosing the method of payment. The payment must be made out to the courier in cash (exact amount, no possibility of payment); of the rest).

PayPal

In the event of purchase via PayPal payment method, at the conclusion of the order, the Consumer is redirected to the PayPal login page.
If the order is not accepted, the pharmacy will immediately refund the amount of the order. paid by the Consumer to the Consumer's PayPal account.
Cancellation of transaction requested, under no circumstances can the Pharmacy be held responsible for any damage, direct or indirect, caused by delay in the failure to release the amount committed by part of PayPal.
The Pharmacy is not, at any time during the purchasing process, in a position to know the information consumer's financial affairs. As there is no transmission of data, there is no possibility of these data being transmitted to the consumer. data are intercepted. No computer file of the Pharmacy contains or stores such data.
For each transaction carried out with the PayPal account, the Consumer shall receive a confirmation e-mail from of PayPal.
The email address to which the PayPal payment should be sent is info@xfarma.it.

Art. 14 - Right of withdrawal

The right of withdrawal consists of the consumer's option to return the products to the pharmacy. purchased and the purchase price, i.e. the amount paid for the goods, is refunded. purchased, including delivery costs.
The consumer has the right, within a period of 10 (ten) working days from receipt or withdrawal of the products, to exercise the right of withdrawal by using the problem reporting function. in the order form.
Not later than 48 (forty-eight) hours after the dispatch of the e-mail message referred to in subparagraph The consumer must send a registered letter with acknowledgement of receipt to the address of the pharmacy. at the head of this agreement; such registered letter shall be deemed to have been sent in good time if delivered to the accepting post office within the time limit set out in paragraph 2 (i.e. ten days from receipt of the documents). products).
In the e-mail message and in the text of the registered letter referred to in the preceding paragraphs, the consumer must indicate the order number and the invoice number issued by the pharmacy.
The Pharmacy at the latest within 10 (ten) days of receipt of the recommendation sent by the Consumer, shall inform the consumer of the receipt of the communication exercising the right of withdrawal. withdrawal.
The consumer shall send or deliver the products to the Pharmacy within 15 (fifteen) days of the date of purchase. receipt of the communication referred to in the preceding paragraph and not before receipt of such communication.
The products should be returned to the following address: via Trieste 11 Brescia 25121 (BS)
The costs of returning the goods to the Pharmacy shall be borne by the Consumer.
The right of withdrawal is subject to the following mandatory conditions:
the right applies to the purchased product in its entirety - it is not possible to exercise withdrawal only on part of the purchased product;
The purchased goods must be intact and returned in their original packaging, complete with all its parts. parts - in order to limit damage to the original packaging, we recommend, whenever possible, placing it in a second box; labels or adhesive tapes should not be placed directly on the box in any case. original product packaging;
The return of products that are not intact, deteriorated or lacking in accessories and original equipment will not be accepted; accepted by the Pharmacy and will be returned to the sender with additional transport costs
goods subject to the exercise of the right of withdrawal must be returned in a normal state of repair. storage, insofar as it has been kept and exceptionally used with the use of ordinary care;
The Pharmacy will not accept the return of used products that show signs of damage or misuse. dirt, i.e. parapharmaceutical products (foodstuffs, cosmetics, supplements …) that are no longer in use; sealed and consequently can no longer be considered intact;
If the goods are damaged during transport, the Pharmacy will inform the Consumer. within a maximum of 5 (five) working days of receipt of the products, to enable him/her to promptly file a complaint against the carrier of his choice and obtain reimbursement of the value of the goods. (if insured); in this case, the product will be made available to the consumer. for its return, at the same time cancelling the request for withdrawal;
The costs and risks of transport for the return are entirely borne by the consumer
The Pharmacy shall not be liable in any way for damage, theft or loss of products returned with shipments.
The Pharmacy will reimburse the consumer for the full amount already paid as soon as possible. possible and in any case within 30 (thirty) days from the date of receipt of the notice of withdrawal, subject to the following conditions receipt of the products covered by the withdrawal, by means of a cancellation procedure of the amount charged to the Card. In the latter case, the Pharmacy will ask the Customer to pay the amount of the credit transfer. the bank details on which to obtain reimbursement.
In the event of forfeiture of the right of withdrawal, the Pharmacy will return the products to the sender. purchased, charging the same for additional delivery costs.

Art. 15 - Privacy

The Pharmacy will process the consumer's personal data in compliance with Legislative Decree 196/2003 (Code of practice for the protection of personal data). Privacy Policy) and as specified in the specific Information Notice published on the site and available by clicking here: Privacy statement

Online registration

The consumer may give consent to the the processing of your personal data by ticking the appropriate boxes on the Site at the end of the process. of the notice; a copy of the notice will be sent by e-mail to the consumer.

Art. 16 - Disputes, place of jurisdiction and applicable law

The present General Conditions are governed by Italian law and shall be interpreted in accordance with such a law.
Any dispute arising out of or in connection with the application, interpretation and performance of of these General Terms and Conditions shall be subject to the jurisdiction of the courts of the place of residence or residence of the person concerned. consumer's domicile, if located in the Italian territory; the mandatory preventive out-of-court settlement of other disputes between the pharmacy and the consumer by recourse to the bodies prepared for this purpose by the Chamber of Commerce, Industry, Crafts and Agriculture where the consumer resides, as provided for in Article 4 of Law No 580 of 29 December 1993.

Art. 17 - Miscellaneous

Through this negotiation instrument it is not possible to request orders for the supply of products in In such a case, the consumer must contact the pharmacy for a refund. the conclusion of a specific contract that has the characteristics of the supply of products on a continuous basis, or periodic.
Consumers may send complaints to the pharmacy by sending an e-mail to the pharmacy. by e-mail to the e-mail address given at the top of this contract, or by sending an e-mail to the following address a written communication to the head office of the pharmacy and then to the address given at the end of these conditions of sale.
The Pharmacy does not adhere to any specific “Code of Conduct”.
Any matter not regulated or derogated from by these General Terms and Conditions shall be governed by the provisions of the Consumer Code.